Confluence is a Wiki.
Wikis are a type of social software that make it easy to communicate online. As simple to edit as it is to read, the wiki makes for a good online collaboration tool. They are simple, efficient tools for managing knowledge and collaborating. They're particularly convenient in today's busy and international workplace.
- They're easy to learn and use - not as complicated as other types of content management systems.
- Knowledge doesn't get buried in emails, locked into file systems, hard drives or servers, intranets or extranets, or closed inside more specialized data management systems and knowledge management systems.
- They are online so users can access, collaborate on, and share content, knowledge and files anytime, anywhere.
- They are also flexible. You can customise them and connect a wiki to other applications, databases, and file systems.
- And, most wikis are a fraction of the cost of most enterprise software.